I only received one response to my query last week and it was positive, so here again are three food-for-thought links. I wouldn’t want you to run out of stuff to do this weekend.

First up is a post from Denis, who starred in my post, A Follower Leads. Denis is a senior software developer who says he isn’t a great follower, but he’s not a manager and doesn’t seem to see what he does as ‘leading’. The other day he wrote about Group Coherence/Common Purpose—one of the best explanation/discussion I’ve seen on the topic. I think Denis a leader, what do you think?

Next is from HBS Conversation Starter, a favorite source of mine, not so much for the posts as for the responses from readers (which are the whole point). This one is by Peter Bregman, CEO of Bregman Partners, Inc., who offers up what he considers the ultimate interview question—“After you have narrowed the pool of applicants down to those with the skills, experience, and knowledge to do the job, ask each candidate one question: What do you do in your spare time?” I hope that if you join the conversation, you repost your comment here.

Last, but not least, is a link to yet another Harvard offering. It’s the abstract of a paper called Why Good Leaders Make Bad Decisions. It discusses how “Neuroscience reveals what distorts a leader’s judgment. Here’s how you can keep your own judgment clear.” The teaser is interesting, but you’ll have to decide for yourself whether to buy the entire paper.

OK, that should keep you busy for an hour or so. Have fun the rest of the time!

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As regular readers know, I don’t believe that leadership is reserved to the few, the chosen, the anointed. I do believe that it can and should be practiced by all, every day and in all aspects of their lives.

That said, now and then there comes someone who truly leads in all senses of the word.

Mahatma Gandhi was such a person.

He was murdered on January 30, 1948, by a Hindu extremist.

61 years after his death, while fanatics of all stripes continue to wreak their own brand of havoc on the world, his ideas and actions remain a shining beacon.

Thank you, Mahatma Gandhi.

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Another day, another leadership book. I sometimes wonder how far around the earth they would stretch if laid end to end. Most have viable lessons, useable by everyone, not just the person running the show.

Many of the attitudes, actions and lessons learned and offered are similar, but each seeks a teaching mechanism that will catch and hold your interest.

Not an easy task in a time of information abundance.

Chris Warner and Don Schmincke manage to do it in High Altitude Leadership.

It’s not that their leadership guidance is new, but the presentation is riveting.

I like it because it directly addresses MAP (mindset, attitude, philosophy™) and offers examples from a world where screwing up easily results in death—real death as in gone from the world, not the company.

Amazing how different the advice feels when viewed through the lens of the “death zone,” i.e., the top altitude of the planet’s tallest mountains where mistakes are usually fatal.

“In achieving peak performance as a high-altitude leader, you also risk death. It could be the death of a career, project, team or company, or in extreme situations, someone’s physical death. Learning the best way to succeed comes from studying the death zone.”

Chris Warner is founder of Earth Treks (indoor climbing centers) and has led more than 150 international expeditions.

Don Schmincke started as a scientist and engineer who became a management consultant after realizing that most management theories fail to work.

There are eight dangers in the death zone and, although the authors stress that it’s the high altitude leaders that face the same eight dangers, I think that everybody faces them every day and in all facets of their lives.

The dangers are

1. Fear of Death
2. Selfishness
3. Tool Seduction
4. Arrogance
5. Lone Heroism
6. Cowardice
7. Comfort
8. Gravity

Not really new information, but when seen in the light of the death zone they have a very different impact.

High Altitude Leadership is an exciting, sometimes hair-raising read (even when the transference to business doesn’t work well) that will get you thinking whether you’re heading a Fortune 50 or trying to raise your kids. It’s a book that helps you see the problems in your own MAP.

What the book doesn’t offer are easy, paste on solutions—changing how you think means changing your MAP which is doable, but not easy.

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I found a great quote on JD Prickett’s blog by Harvard’s Roland Barth.

“Show me a school whose inhabitants constantly examine the school’s culture and work to transform it into one hospitable to sustained human learning, and I’ll show you students who graduate with both the capacity and the heart for lifelong learning.”

I agree passionately that the school’s culture is the basis for its accomplishments and that the principal’s MAP (mindset, attitude, philosophy™) is the source, whether active, passive or by benign neglect.

Unfortunately, the culture described above is constrained, distorted or totally destroyed by education policy—Dallas Independent School District is a great example of how truly bad policy can destroy learning.

Prickett, a school administrator (not in Dallas) hit the nail on the head when commenting on the pressure to produce good test-takers he said “the price of short-term success is long-term failure.”

No Child Left Behind, test performance-based funding and similar idiocies over the years have focused education directly on short-term results.

And that sounds like any number of banks, auto companies, insurance carriers and other corporate entities whose short-term thinking and drive for quarterly results left them constrained, distorted and totally destroyed.

Short-term thinking and quick profits of any kind are incapable of breeding long-term success in business or education.

Too bad. It’s solid K-12 education and life long learning that truly fuels our economy, underlies our democracy and makes for a strong, engaged populace.

Of course, the full effect of actions such as DISD’s are a long-term function that won’t be felt until long after the members of local, state and federal legislators are out of office leaving a mess significantly worse than the current economic debacle.

Even when Congress does do something it’s often botched. They’re rushing out a $150 billion education aid package spread over two years and more than doubling the current DOE budget. A flash flood of money that will be hard to manage and too much is bound to be wasted.

And, of course, there’s the ideological fight as opposed to whether it will work.

“Representative Howard P. McKeon, Republican of California and the ranking minority member of the House education committee, said, “By putting the federal government in the business of building schools, Democrats may be irrevocably changing the federal government’s role in education in this country.”"

True, but maybe the federal government’s role does need to change, especially in mandating expensive requirements—No Child Left Behind, multiple security measures—and leaving the States to find ways to pay for them or be penalized; an action similar to a company mandating doubling the number of new products in development with no increases in budget or head count (yes, that’s been done many times).

When did ‘decade’ and ‘long-term’ become dirty words?

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Now meet the forefather of the Imperial CEO

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When you build an edifice that you want to withstand the stresses of everyday living as well as crisis and catastrophe it’s important to include structural supports in the design.

The same is true for corporate culture and I call them “infrastructure building blocks” or IBBs.

There are three categories of IBBs—philosophy, attitude/style, and policy. There are many things that can be included, but here is a list of the most basic ones, some are fairly self-explanatory, others include commentary and links where possible.

The philosophy category includes

• Fairness: pay parity, merit promotions, egalitarian policies,
• Open communications: not a technology function, but a part of MAP.
• Business 101: basic information to reduce/eliminate naiveté, fuzzy or rose-colored views of the company’s business.
• No surprises
• Pragmatism

The attitude/style category includes:

• Manager vigilance: a constant awareness of what is going on and a willingness to deal with the reality of it immediately.
• Management-by-walking-around

The policy category is the concrete expression of the Philosophy and Attitude/Style IBBs. Just as the Preamble to the Constitution delineates the doctrines underlying it, each Policy IBB supports one or more of the IBBs described above.

Policy IBBs should be reasonably broad—macro rather than micro—since they support a flexible process, not ossified bureaucracy. They are your most potent infrastructure—the most tangible and, therefore, the hardest to corrupt or ignore, but also the most dangerous, because they can turn into bureaucracy in the blink of an eye if you’re not careful.

• Business Mission Statement (BMS)
• Cultural Mission Statement (CMS)
• Dual Mission Statement (DMS)
• Open-door
• Management by Box: actually a way to set your people free
• Dual Ladder Career Path: a series of hands-on positions that equate straight across the board with management positions.
• Hiring process: transparent and painless and easy to use for both candidates and hiring managers.
• Stock bonus plan (or similar)
• Sales incentives
• Reviews: Done correctly, they encourage personal growth, make negative behavior much harder to conceal and can even act as a screening tool during interviews.
• Surveys: useful for discovering problems, attitudes, product directions, company standing, etc. as perceived by employees and selected outsiders.

One caveat when implementing these and other approaches: lead by example; both managers and workers will do as you do, not as you say.

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Today is the story of why it is better to ask than assume and how a so-called follower can lead. It all started with Denis’ post December 31 describing what was happening in his company.

“I do not trust the developers I work with to do the right thing,… I used to be able to trust people in the team to correct me and help me get better … Work is a lot less enjoyable when that trust is gone.”

Denis is a reader and we’ve gotten to know each other over the last year, so I asked what happened.

“Let me see management changed, over committed failed to motivate people. The more experienced and talented members of the team left which provided less structure and safe guards. Now as we know unmotivated people don’t give their best. They do just enough to satisfy their management.”

I asked for more details and our conversation moved to email over the next week and have Denis’ permission to share them.

Over the next week three were additional management changes and Denis didn’t sound hopeful about how things were likely to work out. There was a 9% company-wide staff reduction; Denis and three other people became the basis for a new team and its management was taken over by the group that was actually funding the project.

“My impression is that the manager who we report into now was forced to take our project by his business sponsors. The manager himself has a decent reputation though and is in the process of hiring someone to put between him and us.”

Regarding the culture,

“The company thinks of it has a consensus culture. In reality it is a company that works on loyalty networks and temporary alliances among peers.”

As you may have guessed, none of this was exactly a moral booster; in fact, you might call it management by rumor with the assumptions generally falling on the negative side.

Typically, when stuff like this is happening, people’s reaction is to hunker down and polish their resumes, but, in spite of his assumptions, Denis took a chance with a more direct approach that yielded extremely positive results.

“The meeting was triggered by an email I sent expressing interest in him explaining his vision and how we fit in it. I was requesting a one on one but he made the meeting for the whole team. He took 1h 45 minutes of his time to talk when 1h was planned. And he mentioned we will do a social event for the whole group so we get to meet everyone.

So far he is the most competent manager I have met in this company. My direct manager has not joined the group yet but I hear good things about him so there is hope.”

We’ll never know what would have happened if Denis hadn’t sent the email; if the manager is as good as he seems to be he probably would have done the same thing, but maybe not quite as soon and likely with much more damage.

There are at least three important lessons to be learned

• Management must become as competent at communicating bad news as it is at communicating good.

• Remember that the result of no communications is a rumor-ravaged workforce and that once started rumors never go away.

• There are better ways for workers to handle difficult situations than to hunker down or just sit and wait; they can take the initiative and ask for information; most managers will appreciate the request.

What else can be learned from this?

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Just one quote today—one that’s depressing and sad and makes me very angry.

In a speech in 1962 then-President John F. Kennedy said

“The American people will find it hard to accept a situation in which a tiny handful of steel executives whose pursuit of private power and profit exceeds their sense of public responsibility can show such utter contempt for the interests of 185 million Americans.”

I’m angry because 47 years later it’s déjà vu, all you need to do is change “steel” to “bank.”

But the real question is whether whoever is elected in 2056 will face yet another set of executives who also hold the American people in such total contempt.

Unless it happens sooner…

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Six weeks ago I started Seize Your Leadership Day; each post had info and links to resources or articles I felt would interest/be or use to you.

Based on your reaction to date, it’s been of little use to you—a giant yawn.

So I thought I’d ask you directly, do you like the feature?

If so, is the content I find of use to you or does it need refining?

If not, what would you like to see here on Saturdays?

Please don’t be shy. The worst thing for any blogger is to ask for guidance from readers and not get any. Makes us wonder if anyone is reading.

In the meantime, Here are a couple of goodies for today.

Margaret Heffernan’s two most recent posts (1/6 and 13) are the start of a series and offer smart, real-life examples on dealing with the recession. As Heffernan says,

“Think of recessions as tests. Companies that fail them die. Companies that survive live to fight another day. But a few companies emerge stronger than ever.”

They’re short, with solid lessons and ideas for you to start using immediately.

Another useful reminder for recession managing comes in an 18 month old article in Business Week on the value of failure in achieving success. It’s more important in today’s economy than it was then, because without a safe environment in which to fail there can be no innovation and a company without innovation is a company on the slippery, downward slope to mediocrity—or worse.

I hope they’re of use to you.

Don’t forget to leave your thoughts and preferences for Saturday subjects as requested earlier. If you’d rather send them for privacy, you can reach me at miki@RampUpSolutions.com (please put Leadership Turn in the subject line to avoid filters).

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About two-thirds of the way through a January 7th CNBC interview with President Barack Obama when the conversation turned to his Blackberry, Obama talked about his reasons for wanting to keep it, even in the face of vehement opposition. (The bolding is mine.)

“What it has to do with is having mechanisms where you are interacting with people who are outside of the White House in a meaningful way. And I’ve got to look for every opportunity to do that–ways that aren’t scripted, ways that aren’t controlled, ways where, you know, people aren’t just complimenting you or standing up when you enter into a room, ways of staying grounded.”

That bubble and associated danger, is what every boss, from the CEO of a Fortune 50 to small business owners, face every day.

The danger is real and comes from hearing only what a small group of people wants you to hear; all the news that fits the generally accepted world view and nothing that will upset their applecarts or you (in that order).

Technology can help, but it can also be a way to avoid interacting in a more personal manner. After all, it’s doubtful that you’re trying to stay connected to millions.

Where you can, you want to practice management by walking around, not just internally, but out with your customers and vendors.

When you can’t do it in person, use technology for town hall meetings; use wikis, blogs, and forums, too. Sharing your email address and encouraging contact can be very positive, but it’s worse than nothing if you don’t respond in a timely manner.

So make a list of possibilities and prioritize them.

But first things first—think through your circumstances in order to determine not just what you can afford financially, but in terms of time and energy—yours.

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