Dealing With Poor Performance – Your Options
June 2, 2007 by Jonathan Farrington
Poor performance is an issue that faces any leader from time to time. You can deal with it in several ways:
• Put up with it (not to be recommended)
• Re-brief or train to allow performance to improve.
• Re-assign the person to another task that they can do.
• Terminate employment.
These options are linked. For example, you should only fire an under-performer having first explored the options of training or re-assignment. If having taken up these options there is no improvement, and then more drastic action may be necessary and justified.
Do not put off taking action because you worry about the reaction of others. Provided action is justified it will almost certainly be approved.
Most team members hate passengers and are conscious that they and their colleagues have to make up the difference.
Next week, I identify “Five Main Drivers For Improvement Within Organisations” – I hope you will join me – until then, have a great weekend, wherever you are in the world - JF