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Leadership Turn

Repairing a relationship - the out nice strategy

by Michelle on March 14th, 2006

There are some people you lead, manage, work with that you just can’t stand right?

No?  Come on be honest, there is always one…..

My mum, never really known for her great advice, did give me a stellar piece of advice about people who just seem to have it in for you.  Word of warning - it does only seem to work on women.

Mum’s advice?  Simple but devastatingly effective.  Be nice.  Overly nice.  I have employed it to great effect on 3 occassions.

In the first, a collegue and I just rubbed each other up the wrong way.  She became increasingly underhand, snide and rude, my response to be nice.  The more horrible she was the nicer and sweeter I became.  Eventually, she just gave up and we had a civil working relationship.

On the second occassion, my colleague tried to out nice me back.  Nice with an edge.  Eventually, we got so used to being cordial we developed a good working relationship, and when I went on to lead the team she was in she became a key team member.

You get the point.  Sure its a little unorthodox, and possibl even a little more passive agressive, but it always works a treat.

Mitch give some good and probably more practical advice.

 

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POSTED IN: Conflict

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