“Watch your tone with me, young lady!”
I heard that so many times when I was a teenager. I’d grumble back, always under my breath, “I don’t have any tone,” or “What tone would you like me to use, then.” Thanks goodness neither Mom nor Dad ever heard me. Or, if that did, they just chose […]
Never underestimate the value of a compliment.
A compliment, given sincerely and publicly, shows regard and esteem for the recipient. It builds goodwill, appreciation, and frequently a willingness to go the extra mile. You will be seen as someone who cares about other people and their accomplishments, and not just your own. Humor can be helpful […]
No matter how hard we may try to avoid a volatile situation, there will come a time when you have to deal with an angry person. Whether it’s a boss, co-worker, team member, associate, employee, customer, or even a friend, at some point you will have to handle both the anger and the underlying issues.
Arguments […]
If you are leading a team, it will be important for you to recognize the learning style of your team members.
When you know how people best process information, you will then know how to best communicate with them when giving assignments, providing feedback, and motivating them to achieve higher levels of success.
Let’s walk through a […]
Now that you are aware of the different learning styles, what can you do with that information?
If you’re a teacher or trainer, your natural tendency will be to play to your own learning style. For example: If you are a kinesthetic learner, the chance are you will plan lots of hands on exercises, throw in […]
We’ve already discussed the Visual and Verbal learner, and if those styles just didn’t seem quite right, you are probably a Kinesthetic learner.
In its most simple explanation, a kinesthetic learner learns by doing.
What does this mean? A kinesthetic learner is a hands-on kind of person. They need an interactive experience to maximize the learning process, and […]
If the concept of Visual learning didn’t seem to ring true for you, you may be an Auditory learner.
In its most simple explanation, an Auditory learner learns by hearing.
What does this mean? Auditory learners respond well to verbal explanations, discussions, talking things through and listening to what others have to say. They think in words, […]
There are three primary learning styles: visual, auditory (verbal) and kinesthetic (tactile). These learning styles impact how you process information, how you communicate information to others, and how you respond and interact within groups. We all have a primary and secondary learning style.
The development of this information came about from a variety of psychological and […]
I had an interesting expereince today communicating with another team quite removed from my own in the company.
Me and my team are principally concenred with reputation management and relationships with the community and key stakeholders.
The people I was communicating with were process people focussed on throughputs, targets and dollars.
I quickly realised that this team was […]
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