November 10th, 2006
How we deal with misfortune can make the difference between defeat and victory in our lives.
We’ve all heard stories about Thomas Edison. He went through thousands of unsuccessful attempts before coming up with the filament light bulb. When his factory was virtually destroyed by fire, he simply remarked that the disaster provided him with new opportunities to […]
By Mary Jo Manzanares -- 0 comments
October 27th, 2006
Do you frequently find yourself involved in verbal battles with other people? If so, defensive communication may be part of the problem.
Defensive communication occurs when one party to a conversation feels threatened, attacked, or is trying to protect their self-image.
Oh sure, we all react defensively on occasion, and it is, in fact, a legitimate defense mechanism. But […]
By Mary Jo Manzanares -- 4 comments
September 17th, 2006
Body language is a vital part of your communications. They send out a powerful message, and should be working to support your verbal message, rather than work against it.
If you feel like you are always being misunderstood, perhaps your body language is contradicting your verbal message.
Do you find that your typical communication stance is with […]
By Mary Jo Manzanares -- 0 comments
September 16th, 2006
Have you ever obsessed about something to the point where it took on a life of its own? Where a small irritant became bigger than life? When that one irritant consumed a disproportionate amount of your time?
When this happens within a team environment, it can destroy your individual productivity and motivation, as well as poison […]
By Mary Jo Manzanares -- 1 comment
September 5th, 2006
Never underestimate the value of a compliment.
A compliment, given sincerely and publicly, shows regard and esteem for the recipient. It builds goodwill, appreciation, and frequently a willingness to go the extra mile. You will be seen as someone who cares about other people and their accomplishments, and not just your own. Humor can be helpful […]
By Mary Jo Manzanares -- 1 comment
August 29th, 2006
No matter how hard we may try to avoid a volatile situation, there will come a time when you have to deal with an angry person. Whether it’s a boss, co-worker, team member, associate, employee, customer, or even a friend, at some point you will have to handle both the anger and the underlying issues.
Arguments […]
By Mary Jo Manzanares -- 6 comments
August 12th, 2006
If you are leading a team, it will be important for you to recognize the learning style of your team members.
When you know how people best process information, you will then know how to best communicate with them when giving assignments, providing feedback, and motivating them to achieve higher levels of success.
Let’s walk through a […]
By Mary Jo Manzanares -- 1 comment
August 8th, 2006
Now that you are aware of the different learning styles, what can you do with that information?
If you’re a teacher or trainer, your natural tendency will be to play to your own learning style. For example: If you are a kinesthetic learner, the chance are you will plan lots of hands on exercises, throw in […]
By Mary Jo Manzanares -- 2 comments
August 3rd, 2006
We’ve already discussed the Visual and Verbal learner, and if those styles just didn’t seem quite right, you are probably a Kinesthetic learner.
In its most simple explanation, a kinesthetic learner learns by doing.
What does this mean? A kinesthetic learner is a hands-on kind of person. They need an interactive experience to maximize the learning process, and […]
By Mary Jo Manzanares -- 3 comments
July 28th, 2006
There are three primary learning styles: visual, auditory (verbal) and kinesthetic (tactile). These learning styles impact how you process information, how you communicate information to others, and how you respond and interact within groups. We all have a primary and secondary learning style.
The development of this information came about from a variety of psychological and […]
By Mary Jo Manzanares -- 10 comments
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