Ducks In A Row: Review Love
December 1, 2009 by Miki Saxon
People hate reviews, but done correctly reviews are a terrific tool to provide individual attention, improve retention and show your love—tention reviews as opposed to tension reviews.
I won’t bother explaining the latter; everybody has suffered through a tension review at least once in their life and probably far more.
The biggest difference between the two is in the level of communication and frequency.
Done correctly tention reviews happen constantly and are called feedback. Think of them as a manager’s response to the “how am I doing” sign implicit on every member of their team.
We all crave feedback, which includes
sincere strokes (given publicly),
constructive …read more
ALUC Your Way To Success
August 31, 2009 by Miki Saxon
Every manager loves the folks who come to work champing at the bit, raring to go and bust their butt all day long. They love to talk about the high level of engagement their team has and brag about their productivity and innovative ideas.
If you want a group like this then make no mistake, It’s your responsibility to engender that attitude, i.e., engage them.
It’s not going to happen by accident and you can’t order your people be engaged.
Engagement happens because you, and hopefully your company are engaging.
This isn’t doubletalk or smoke, think about it. Think about what engages you.
The guideline …read more
Ducks In A Row: The Benefits Of Benefits
August 11, 2009 by Miki Saxon
When it comes to company success there is much talk about leading and influencing, visions and inspiration, but when the subject of benefits comes up then it’s all about the bottom line.
Did you know that there are no benefits are actually required by law for any worker, full or part-time?
So why should companies have benefits? Just think about how much better their bottom line would be without them. Wow!
Then think about how demotivated, unproductive and disinterested their employees would be. Double wow!
The smartest employers (AKA good leaders) offer all the benefits they’re able to offer to the people who work …read more
Leading in the digital age
June 28, 2008 by Miki Saxon
Post from Leadership Turn Image credit: Henkster
I frequently disagree with Jack and Suzy Welch in their weekly Business Week column, but in The Connected Leader they offer up good insights as to the effect of the internet on leaders, i.e., bosses, in terms of what it can and can’t do as well as what the leader needs to do.
“The Internet…ushers in a whole new level and scope of employee engagement. Leaders should welcome this development, and most do, but it’s a mistake to treat it lightly. Once employees engage you by speaking out, albeit electronically, they expect to hear …read more
Google’s retention culture still working
May 16, 2008 by Miki Saxon
Post from Leadership Turn Image credit: weirdvis
The best way to guarantee lots of media exposure is to be successful and in some way on the bleeding edge of your market—two feats that Google has managed since its inception.
Although it recently blew away its financial nay-sayers the media seems to grab for anything that looks like a weakness and pundits love nothing better than taking a poke at a high-flyer.
This is expecially true when high-profile employees leave, which they do no matter how great the company—it’s a personal thing—people get restless, annoyed, bored, follow their friends. Then there’s change—change that …read more


