Sean Kelly of Franchise Pick, one of the best bloggers I know, sent an email to his Bizzia colleagues suggesting that we might find it interesting to weigh in from our own perspective regarding the couple who just won Sean’s Franchisee From Hell Award. (Don’t miss the Biz Levity and Small Business Boomers take on it.)
In short, Lacey, Washington Pizza Time franchise owner Luke Benjamin kept the thermostat set at 55 degrees with a policy to turn the furnace off at night, but the employees forgot one night. Benjamin’s solution was to shut off the heat completely (in an area …read more

I wrote a guest post for Sean over at FranchisePick in which I said, “Why does our society denigrate those who work low-paying jobs, when they’re honest, hardworking, pay taxes and even manage to raise families?”
Then in an email Sean said, “I think this is a good topic and one that’s had some controversy – especially when “McJob” was added to the dictionary despite McD’s protestations.
I have personally seen many many times training situations where teens and adults were being trained in basic manners and courtesy that they never learned from home or school.  We’ve got this snotty attitude instead …read more