Is your company fair? Is fairness part of your MAP? Are you fair to your people? How often have you heard (or said), “That’s not fair!”
People accept that life isn’t fair—more or less. Whereas you can’t walk away from life, but it’s relatively easy to walk away from a company or manager you perceive as unfair.
What do people expect within the business world in terms of fairness?
The obvious is that they don’t want to be shafted a la Enron. However, fairness refers to more than the obvious, most often to the company/manager doing what they said they would do, i.e., …read more

The common word is that people hate change; then there’s the school that says it’s not change, but how change is presented and implemented.
Personally, I agree with both statements.
Change must be presented intelligently, i.e., in ways that the people involved see the change as positive (for themselves).
This is the overt side of change that at its best addresses both the right and left side of your brain.
But what about the covert side of your brain—the part ruled by habit?
Anybody who has ended a habit, such as smoking, or modified an unconscious characteristic, such as rapid speaking, knows just how difficult …read more