Wordless Wednesday: Innovation Culture
January 14, 2009 by Miki Saxon
My regular readers know that normally Wordless Wednesday is truly wordless, but all good rules have exceptions and flexibility is a virtue.
The video is a great example of how an innovative combination of socially unacceptable food and a culture of exceptional customer care turned a restaurant into a destination and a major hit with people who aren’t intimidated by the food police. Heart Attack Grill here we come! (Good grief, a reason to go to Chandler, Ariz.)
That’s innovation you can eat, now for innovation you can drive.
Honda has a culture that’s known to not just tolerate failure, but to celebrate it. It’s an approach that other companies would do well to emulate.
Take a look at Failure: The Secret To success and listen to what Honda’s own people have to say.
(Hat tip to Robert Farago at The Truth About Cars for this connection.)
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Image credit: CBS News
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